Website shows Default Plesk Page, why?

Symptoms

My website shows the Default Plesk Automation page.

Cause

Sites can show the Default Plesk Automation Page if they are suspended, they do not resolve properly, or a webserver is misconfigured. This can also be caused by failed tasks.

Resolution

Check all the points below:

1. Make sure there are no failed tasks regarding the relevant subscription in System > Task Manager.

2. Check that the domain resolves correctly. You can check this using the nslookup utility:

   nslookup domain.tld
   Server:  ns.domain.tld
   Address:  10.47.7.77
   
   Non-authoritative answer:
   Name:    domain.tld
   Addresses:  10.5.55.5
   

3. Make sure the domain is not suspended. You can check this in the Customer Control Panel, on the Websites & Domains tab.

4. Try to reconfigure the domain with the following command (to be executed from the Management Node):

   /usr/local/psa/admin/sbin/httpdmng  --reconfigure-domain <_your_domain_name_>